About
What Makes Penken Technology Different?
Discover why businesses across Cheshire and South Manchester trust Penken Technology to keep their IT secure, reliable and running smoothly.
Our story
IT Support with a Personal Touch
If you're a business in Wilmslow, Cheshire or South Manchester that's frustrated with unreliable IT, slow responses or the nagging feeling your systems aren't properly protected, Penken Technology was built for businesses like yours.
Mark founded Penken because he believed businesses deserved better than faceless, reactive IT support, and every decision we make is still built around that belief.
Our promise
How We Keep Our Promises
Most IT providers describe themselves by what they do. We'd rather describe ourselves by what we promise.
Keep You Working
We proactively monitor your systems, resolve problems before they escalate and step in quickly when something goes wrong, remotely or on-site.
Fix Problems Quickly
Unlimited remote and on-site support during business hours, with clear communication so you're never left wondering what's happening.
Help You Make Good Technology Decisions
Honest, straightforward advice with no incentive to oversell.
Protect You from Expensive Surprises
Around-the-clock monitoring and current protections, included as standard and never treated as an add-on.
Handle IT so You Don't Have to Think About It
Whether we manage your IT entirely or work alongside your existing resource, technology works quietly in your favour.
Penken has been looking after our IT services for a number of years. Very reliable, professional and gives great advice. Wouldn't hesitate in recommending Penken Technology.
Founder
Experience You Can Rely On
Penken Technology is led by founder Mark Faulkner, who has spent over 17 years supporting organisations with their IT systems, security and technology strategy, working closely with legal, financial, manufacturing and professional services businesses.
Mark brings a methodical, detail-focused approach, taking time to understand your business before making recommendations and staying accountable for the outcomes.
And you're never relying on just one person: behind the scenes, a carefully selected network of trusted partners, vendors and specialist engineers, plus our systems, documentation and monitoring and keeps your environment managed consistently at all times.
The name
Where Does "Penken" Come From?
The Penken is a picturesque mountain near Mayrhofen in Austria. While it's quite a distance from Wilmslow, it holds a special meaning for Mark.
Just like reaching a summit, getting your technology working smoothly takes the right guidance, preparation and support.
Book a Quick Call to See How We Can Simplify and Secure Your IT.
No obligation, no pressure. 90-day satisfaction guarantee.