Penken Technology

Pricing

Transparent IT Support Pricing

Per user, per device and compliance pack options with no hidden extras. All prices exclude VAT; Microsoft 365 licences are charged separately.

Instant estimate

See What IT Support Would Cost Your Business

Enter your team details for an instant estimate. No obligation, no sign-up.

Your Team

Estimated monthly cost

£395

per month, ex VAT

  • 5 full users£200
  • 2 light users£30
  • 5 managed devices£100
  • Tenant management fee£65

Excludes VAT and Microsoft 365 licence fees. Cyber Essentials also has a one-off guided certification fee, confirmed after assessment.

What's included

Built Around Your Users, Devices and Compliance Needs

Full User

£40 per user / month

Full time staff who need complete IT support.

  • Direct access to your dedicated IT specialist
  • Unlimited remote and on-site support, Mon–Fri 8am–6pm
  • Advanced email protection
  • Identity threat detection and response
  • Microsoft 365 security monitoring
  • Branded email signature
  • Microsoft 365 and email backup

Light User

£15 per user / month

Part time staff, mailbox-only users or anyone without a managed device.

  • Remote support for Microsoft 365, email and account queries
  • Advanced email protection
  • Identity threat detection and response
  • Microsoft 365 security monitoring
  • Branded email signature
  • Microsoft 365 and email backup

Per Device

£20 per device / month

Every managed laptop, desktop or workstation.

  • Advanced device security, antivirus and anti-malware
  • 24/7 threat monitoring and response
  • Privileged access management
  • Proactive monitoring, patching and updates
  • Web protection
  • Device lifecycle tracking
  • Remote and on-site device support

Compliance Pack

£10 per user / month

Legal, financial and manufacturing businesses that must evidence security.

  • Monthly security report
  • Cybersecurity awareness training
  • Microsoft 365 email archiving
  • Compliance and cyber insurance reporting
  • Quarterly account review

Microsoft 365 Tenant Management (Every Client)

1–5 users£50/mo
6–10 users£65/mo
11–15 users£80/mo
16–25 users£95/mo
26–35 users£110/mo
36–50 users£125/mo
51–100 users£140/mo

Cyber Essentials Subscription

1–9 users£103/mo
10–19 users£134/mo
20–49 users£229/mo
50–99 users£321/mo

Tenant management covers licence management, user provisioning, tenant health monitoring, domain spoofing and email security (DMARC, SPF, DKIM and MTA-STS), domain management and detailed documentation. Cyber Essentials is maintained continuously month to month; a one-off guided certification fee applies and is always confirmed before work begins.

Onboarding

Every new client goes through a structured onboarding process, deploying all core systems from day one. A one-off onboarding fee applies, equivalent to your first month of support. We then carry out a full environment review and provide a prioritised list of recommendations.

90-day guarantee

If you're not completely happy, you can walk away with no penalty and no questions asked.

In practice

What This Looks Like for Real Businesses

Professional Services

4 full-time staff on managed laptops, 2 part-timers on email only.

  • 4 full users£160
  • 2 light users£30
  • 4 managed devices£80
  • Tenant management fee£65

Total£335/mo ex VAT

Financial Business, FCA Regulated

5 advisers and 2 part-time administrators, Cyber Essentials certified.

  • 5 full users£200
  • 2 light users£30
  • 5 managed devices£100
  • Compliance pack, 7 users£70
  • Cyber Essentials, 7 users£103
  • Tenant management fee£65

Total£568/mo ex VAT

Legal Practice, SRA Regulated

8 full-time fee earners, cyber insured and Cyber Essentials certified.

  • 8 full users£320
  • 8 managed devices£160
  • Compliance pack, 8 users£80
  • Cyber Essentials, 8 users£103
  • Tenant management fee£65

Total£728/mo ex VAT

Manufacturer, Supply Chain Security

12 full-time and 3 part-time staff.

  • 12 full users£480
  • 3 light users£45
  • 12 managed devices£240
  • Compliance pack, 15 users£150
  • Cyber Essentials, 15 users£134
  • Tenant management fee£80

Total£1,129/mo ex VAT

Ready to Get a Full Itemised Quote?

Most businesses get a full picture of what they need and what it would cost within 15 minutes.

No obligation, no pressure. 90-day satisfaction guarantee.