Penken Technology

Local IT Support

IT Support in Wilmslow

Penken Technology is based in the heart of Wilmslow, looking after the technology of local businesses so they can get on with their work. Straightforward support, honest advice and a named person who knows your business.

A Local IT Partner, Not a Distant Call Centre

When your email stops working or a laptop fails before a client meeting, you need someone who can fix it quickly, not a ticket number and a queue. Because we are based on Water Lane in Wilmslow, on-site help is never far away.

You work directly with Mark Faulkner, an IT specialist with over 17 years in the industry, including 11 years as joint owner of a managed service provider. He handles your technology so you do not have to think about it, and he explains everything in plain English.

We look after legal, financial and manufacturing businesses across Wilmslow, Cheshire and South Manchester, as well as consultancies and start-ups that need secure, compliant IT their clients can trust.

What we do

IT Services for Wilmslow Businesses

Everything your business needs from its technology, supplied and supported by one local team.

Fully-Managed IT Support

Your whole IT environment looked after for a fixed monthly fee, with unlimited remote and on-site support Monday to Friday, 8am to 6pm.

Co-Managed IT Support

Specialist skills, round-the-clock monitoring and backup working alongside your existing IT person or office manager.

Cyber Security and Cyber Essentials

Cyber Essentials Plus certified ourselves, we help Wilmslow businesses achieve and maintain their own certification year-round.

Hardware and Secure Disposal

New devices supplied with a 3 to 5 year on-site warranty, plus secure collection, data wiping and responsible disposal of old equipment.

Email and Domain Security

Protection against domain spoofing and email fraud using DMARC, SPF, DKIM and MTA-STS, with advanced email security on top.

Business Communications

VoIP telephony, business mobiles and reliable broadband, supplied and supported by the same local team.

Why Wilmslow Businesses Choose Penken

  • Based in Wilmslow, so on-site support is quick when you need it
  • You deal directly with Mark, not a call centre or a ticket queue
  • Cyber Essentials Plus certified, so your security is in qualified hands
  • A 90-day satisfaction guarantee on every plan
  • Holiday and illness cover through trusted local IT providers
  • Straightforward, transparent pricing with no hidden extras
Brilliant service from Mark at Penken, always supportive, helpful and knowledgeable! Fast and efficient at responding to pleas for help and getting things fixed! A great partner and asset to my business.
Sonya Homewood · Founder, Pebble People Development

Frequently Asked Questions

Talk to a Local IT Specialist

Book a free 15-minute call and we will talk through what your business needs, with no obligation and no pressure.

Ready for IT Support That Feels Local?

Book a 15-minute call and find out how Penken Technology can look after your Wilmslow business.

No obligation, no pressure. 90-day satisfaction guarantee.