Penken Technology

Local IT Support

IT Support in Macclesfield

Secure, reliable IT support for Macclesfield businesses, with a named specialist who knows your systems.

IT Support Macclesfield Businesses Can Rely On

Macclesfield has a strong mix of manufacturers, professional services firms and growing businesses, many of which supply larger organisations that expect high standards of security.

We help Macclesfield businesses keep their systems running, protect their data and achieve Cyber Essentials when their customers ask for it.

You work directly with Mark Faulkner, an IT specialist with over 17 years in the industry, not a call centre or a rotating roster of engineers.

What we do

IT Services for Macclesfield Businesses

Everything your business needs from its technology, supplied and supported by one local provider.

Fully-Managed IT Support

Your whole IT environment looked after for a predictable monthly fee, with unlimited remote and on-site support Monday to Friday, 8am to 6pm.

Co-Managed IT Support

Specialist skills, round-the-clock monitoring and backup working alongside your existing IT person or office manager.

Cyber Security and Cyber Essentials

Cyber Essentials Plus certified ourselves, we help Macclesfield businesses achieve and maintain their own certification year-round.

Hardware and Secure Disposal

New devices supplied with a 3 to 5 year on-site warranty, plus secure collection, data wiping and responsible disposal of old equipment.

Email and Domain Security

Protection against domain spoofing and email fraud using DMARC, SPF, DKIM and MTA-STS, with advanced email security on top.

Business Communications

VoIP telephony, business mobiles and reliable broadband, supplied and supported by the same local provider.

Why Macclesfield Businesses Choose Penken

  • Based in nearby Wilmslow, so on-site support is a short drive away
  • You deal directly with Mark, not a call centre or a ticket queue
  • Cyber Essentials Plus certified, so your security is in qualified hands
  • A 90-day satisfaction guarantee on every plan
  • Holiday and illness cover through trusted local IT providers
  • Straightforward, transparent pricing with no hidden extras
I have used Mark for IT support for a while now. I also recommend Mark to my clients for IT support and website hosting management. Very happy with the service and I always get great feedback from my clients.
Steve Morton · Director, Nettl of Macclesfield

Frequently Asked Questions

Ready for IT Support That Feels Local?

Book a 15-minute call and find out how Penken Technology can look after your Macclesfield business.

No obligation, no pressure. 90-day satisfaction guarantee.